1. Introduction
LightShield SIEM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (lightshieldsiem.in) or use our services.
2. Information We Collect
Website Visitors:
- Contact form submissions (name, email, company, message)
- Basic analytics data (page views, referrer - no personal tracking)
LightShield SIEM Product:
- LightShield SIEM is a 100% self-hosted solution
- All security logs and data remain on your infrastructure
- We do not have access to your security data unless you explicitly share it for support purposes
3. How We Use Information
We use the information collected to:
- Respond to your inquiries and demo requests
- Provide customer support
- Improve our website and services
- Send relevant product updates (only if you opt-in)
4. Data Sovereignty
LightShield SIEM is designed with data sovereignty in mind:
- The product runs entirely on your infrastructure
- No telemetry or usage data is sent to us
- AI features run locally using self-hosted models on your infrastructure
- You maintain complete control over your security data
5. Third-Party Services
Our website uses:
- Formspree: For contact form processing
- Google Fonts: For typography
These services have their own privacy policies governing data handling.
6. Data Retention
Contact form submissions are retained for business purposes and deleted upon request. We do not sell or share your personal information with third parties for marketing purposes.
7. Your Rights (DPDP Act Compliance)
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
To exercise these rights, contact us at contact@lightshieldsiem.in.
8. Security
We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: contact@lightshieldsiem.in
LinkedIn: linkedin.com/company/lightshield-siem